pharmacy board code of conduct

Good practice in relation to risk management involves: The welfare of patients or clients may be put at risk if a practitioner is performing poorly. This Code, prepared and supported by pharmacists, is intended to state publicly the principles that form the fundamental basis of the roles and re-sponsibilities of pharmacists. 0000014877 00000 n Working in a team does not alter a practitioner’s personal accountability for professional conduct and the care provided. Practitioners need to obtain informed consent for the care that they provide to their patients or clients. Practitioners have the responsibility to create and foster conditions for this to occur. ensuring that the services provided are appropriate for the assessed needs of the patient or client and are not excessive, unnecessary or not reasonably required, upholding the right of patients or clients to gain access to the necessary level of healthcare, and, whenever possible, helping them to do so, supporting the transparent and equitable allocation of healthcare resources, and. Care of the patient or client is the primary concern for health … Make the care of patients your first concern. This will generally be every three years. taking all reasonable steps to address the issue if there is reason to think that the safety of patients or clients may be compromised. The Pharmacy and Poisons Board of Hong Kong (“the Board”) has endorsed a new Code of Practice (COP) for Authorized Seller of Poisons (ASP). assisting the coroner when an inquest or inquiry is held into the death of a patient or client by responding to the coroner’s enquiries and by offering all relevant information. This Code, prepared and supported by pharmacists, is intended to state publicly the principles that form the fundamental basis of the roles and re-sponsibilities of pharmacists. Pharmacy Technician Certification Board (PTCB) Code of Conduct for Certified Pharmacy Technicians A. Other groups may experience health disparities including people with intellectual or physical disabilities, those from culturally and linguistically diverse backgrounds and refugees. Hold the well-being of each patient to be my primary consideration. *Adapted from The American Association of Pharmacy Technicians Code of Ethics… Caring for children and young people brings additional responsibilities for practitioners. 0000003884 00000 n We believe it is the attitudes and behaviours of pharmacy professionals in their day-to-day work which make the most significant contributions to the quality of care, of which safety is a vital part. being honest, objective and constructive when assessing the performance of colleagues, including students; patients or clients will be put at risk of harm if an assessment describes as competent someone who is not, and. When closing or relocating a practice, or when an employed practitioner moves between practices, good practice involves: Good relationships with colleagues and other practitioners strengthen the practitioner–patient/client relationship and enhance patient care. This code seeks to assist and support registered health practitioners to deliver effective regulated health services within an ethical framework. Professional boundaries allow a practitioner and a patient/client to engage safely and effectively in a therapeutic relationship. Practitioners have a responsibility to protect and promote the health of individuals and the community. 12 0 obj <> endobj xref 12 30 0000000016 00000 n Research in Australia is governed by guidelines issued in accordance with the National Health and Medical Research Council Act 1992 (Cth). Professional boundaries are integral to a good practitioner–patient/client relationship. providing practitioners who are patients or clients with the same quality of care provided to other patients or clients, notifying the Boards if treating another registered practitioner who has patients or clients at risk of substantial harm when practising their profession because they have an impairment (refer to the Boards’ guidelines on mandatory reporting); this is a professional as well as a statutory responsibility under the National Law, notifying the Boards and encouraging a colleague (who is not a patient or client) who you work with to seek appropriate help if it is reasonably believed the colleague may be ill and impaired; and if this impairment has placed patients or clients at risk of substantial harm, refer to the notification provisions of the National Law and the Boards’ guidelines on mandatory notifications, and. Pharmacy Board Malaysia Ministry of Health Malaysia Code of Ethics for Pharmacists 2018 Use professional judgement in the interests of patients and the public The Code of Conduct is a public declaration of the principles and ethical standards which govern pharmacists in the practice of their profession, and which the public, patients, other healthcare professionals and society require and expect from pharmacists. Breach of the Code could form the basis of a complaint of misconduct and an appearance before the Statutory Committee of the Pharmaceutical Society NI. All pharmacists registered with the Pharmacy Board of Australia (the ‘Board’) need to comply with a code of conduct which is common across most health professions and applies to all health practitioners registered through the National Registration and Accreditation Scheme (operated by the Australian Health Practitioner Regulation Agency). Creating opportunities for learning improves their clinical practice and nurtures the future workforce. In caring for patients or clients towards the end of their life, good practice involves: In some circumstances, the relationship between a practitioner and a patient or client may become ineffective or compromised and may need to end. 138, Laws of Hong Kong) to carry out functions in accordance with the provisions of the said Ordinance and its subsidiary legislation. It involves:. Code of Ethics for Pharmacists and Pharmacy Technicians. Mandatory reporting of child abuse and neglect is legislated in all states and territories in Australia. The guidance contained in this section emphasises the core qualities and characteristics of good practitioners outlined in Section 1.2 Professional values and qualities. When adverse events occur, practitioners have a responsibility to be open and honest in communication with patients or clients to review what has occurred. being courteous, respectful, compassionate and honest, treating each patient or client as an individual, protecting the privacy and right to confidentiality of patients or clients, unless release of information is required by law or by public interest considerations, encouraging and supporting patients or clients and, when relevant, their carer/s or family in caring for themselves and managing their health, encouraging and supporting patients or clients to be well-informed about their health and assisting patients or clients to make informed decisions about their healthcare activities and treatments by providing information and advice to the best of a practitioner’s ability and according to the stated needs of patients or clients, respecting the right of the patient or client to choose whether or not they participate in any treatment or accept advice, and, recognising that there is a power imbalance in the practitioner–patient/client relationship and not exploiting patients or clients physically, emotionally, sexually or financially (also see Section 8.2, listening to patients or clients, asking for and respecting their views about their health and responding to their concerns and preferences, awareness of health literacy issues and taking health literacy into account and/or adjusting their communication in response, encouraging patients or clients to tell a practitioner about their condition and how they are managing it, including any other health advice they have received, any prescription or other medications they have been prescribed and any other therapies they are using, informing patients or clients of the nature of and need for all aspects of their clinical care, including examination and investigations, and giving them adequate opportunity to question or refuse intervention and treatment, discussing with patients or clients their condition and the available healthcare options, including their nature, purpose, possible positive and adverse consequences, limitations and reasonable alternatives wherever they exist, endeavouring to confirm that a patient or client understands what a practitioner has said, ensuring that patients or clients are informed of the material risks associated with any part of a proposed management plan, responding to questions from patients or clients and keeping them informed about their clinical progress, making sure, whenever practical, that arrangements are made to meet the specific language, cultural and communication needs of patients or clients and being aware of how these needs affect understanding, becoming familiar with, and using whenever necessary, qualified language interpreters or cultural interpreters to help meet the communication needs of patients or clients, including those who require assistance because of their English skills, or because they are speech or hearing impaired (wherever possible, practitioners should use trained translators and interpreters rather than family members or other staff), taking reasonable steps to ensure that the interpreter is competent to work as an interpreter in the relevant context, taking reasonable steps to ensure that the interpreter is not in a relationship with the patient or client that may impair the interpreter’s judgement, taking reasonable steps to ensure that the interpreter will keep confidential the existence and content of the service provided to the patient or client, taking reasonable steps to ensure that the interpreter is aware of any other relevant provisions of this code, obtaining informed consent from the patient or client to use the selected interpreter, using social media, e-health and personally controlled electronic health records appropriately, consistent with this code, and. There are nine standards that every pharmacy professional is accountable for meeting. Patient or client includes all consumers of healthcare services. Code of conduct facilitating arrangements for the continuing care of all current patients, which may include the transfer or appropriate management of all patient records while following the law governing privacy and health records in the jurisdiction. Examination Division, National Health Personnel Licensing Examination Board; Telephone : 02-476-2333 according to participants the respect and protection that is due to them, ensuring that any protocol for human research has been approved by a human research ethics committee, in accordance with the, disclosing the sources and amounts of funding for research to the human research ethics committee, disclosing any potential or actual conflicts of interest to the human research ethics committee, ensuring that human participation is voluntary and based on informed consent and an adequate understanding of sufficient information about the purpose, methods, demands, risks and potential benefits of the research, ensuring that any dependent relationship between practitioners and their patients or clients is taken into account in the recruitment of patients or clients as research participants, seeking advice when research involves children or adults who are not able to give informed consent to ensure that there are appropriate safeguards in place, including ensuring that a person empowered to make decisions on the behalf of patients or clients has given informed consent or that there is other lawful authority to proceed, adhering to the approved research protocol, monitoring the progress of the research and reporting adverse events or unexpected outcomes promptly, respecting the entitlement of research participants to withdraw from any research at any time and without giving reasons, adhering to the guidelines regarding publication of findings, authorship and peer review, and, reporting possible fraud or misconduct in research as required under the, respecting the right of patients or clients to withdraw from a study without prejudice to their treatment, and. The Pharmaceutical Society of Australia (PSA) makes this submission to the Pharmacy Board of Australia (the ‘Board’) in relation to the proposed amendment to the Code of conduct for registered health practitioners. The code is not a substitute for the provisions of the Health Practitioner Regulation National Law, as in force in each state and territory (the National Law), other relevant legislation and case law. The Code of Conduct was revised and updated in 2019. When working in a team, good practice involves: Good patient care requires coordination between all treating practitioners. 0000001662 00000 n communicating clearly, effectively, respectfully and promptly with colleagues and other practitioners caring for the patient or client, acknowledging and respecting the contribution of all practitioners involved in the care of the patient or client, and. 1. Providing care includes, but is not limited to any care, treatment, advice, service or goods provided in respect of the physical or mental health of a person, whether remunerated or pro bono. The Code is the Society’s core guidance on the conduct, practice and professional performance expected of you. California Code of Regulations, title 16, section 1732.5(b), requires that at least two of the 30 hours of continuing education (CE) required for renewal of a pharmacist license be completed by participating in law and ethics courses provided by the Board of Pharmacy.The requirement applies to pharmacists whose licenses expire on or after July 1, 2019. acknowledging the person’s right to complain, working with the person to resolve the issue where possible, providing a prompt, open and constructive response including an explanation and, if appropriate, an apology, ensuring the complaint or notification does not affect the person’s care adversely; in some cases, it may be advisable to refer the person to another practitioner, and. They also have professional obligations to report to the Boards and their employer/s if they have had any limitations placed on their practice. A good partnership between a practitioner and the person they are caring for requires high standards of personal conduct. never using a professional position to establish or pursue a sexual, exploitative or otherwise inappropriate relationship with anybody under a practitioner’s care; this includes those close to the patient or client, such as their carer, guardian, spouse or the parent of a child patient or client, recognising that sexual and other personal relationships with people who have previously been a practitioner’s patients or clients are usually inappropriate, depending on the extent of the professional relationship and the vulnerability of a previous patient or client, and. The BSB Handbook has set the standards of conduct for barristers since 2014. Practitioners must be honest and transparent in financial arrangements with patients or clients. Electronic means any digital form of communication, including email, Skype, internet, social media, etc. adapting practice to improve engagement with patients or clients and healthcare outcomes. This includes: Some patients or clients (including those with impaired decision-making capacity) have additional needs. Patients or clients have a right to expect that practitioners and their staff will hold information about them in confidence, unless information is required to be released by law or public interest considerations. Patients or clients also rely on practitioners to protect their confidentiality. We have kept the previous Code on the website for your information only – Code of Ethics 2011. Health practitioners have a responsibility to assist their colleagues to maintain good health. The code of conduct common to most National Boards was also reviewed and revised. 0000003687 00000 n It is designed to meet our obligations under The Pharmacists and Pharmacy Technicians Order 2006 and other relevant legislation. Code of Ethics Violations. The National Law requires practitioners to undertake CPD. The Code underpins the professional practice of all pharmacists in Australia. This involves: An important part of the practitioner–patient/client relationship is effective communication. Policy directions. These can be parents or a legally appointed decision-maker. Given the definition of practice as it applies to pharmacy, other codes of ethics may also be applicable to pharmacists’ practice. providing good care, including shared decision-making, professional behaviour and ethical conduct, to support individual practitioners in the challenging task of providing good healthcare and fulfilling their professional roles and to provide a framework to guide professional judgement, to assist National Boards in their role of protecting the public by setting and maintaining standards of good practice – Boards will use this code when evaluating the professional conduct of practitioners. Referral usually involves the transfer (in part) of responsibility for the care of the patient or client, usually for a defined time and a particular purpose, such as care that is outside the referring practitioner’s expertise or scope of practice. Code of Ethics for Pharmacists Preamble Pharmacists are health professionals who assist individuals in making the best use of medications. Underpinning this code is the assumption that practitioners will exercise their professional judgement to deliver the best possible outcome for their patients. Practitioners have a professional responsibility to be familiar with this code and to apply the guidance it contains. Good practice involves: Risk is inherent in healthcare. Responsibility for Standards of Professional Practice. Australia is culturally and linguistically diverse. 0000001269 00000 n safe and effective care from pharmacy professionals. A pharmacy technician associates with and engages in the support of organizations, which promote the profession of pharmacy through the utilization and enhancement of pharmacy technicians. participating in efforts to promote the health of the community and being aware of obligations in disease prevention, including screening and reporting notifiable diseases where relevant. attending a general practitioner or other appropriate practitioner to meet health needs, seeking expert, independent, objective advice when a practitioner needs healthcare and being aware of the risks of self-diagnosis and self-treatment, understanding the principles of immunisation against communicable diseases, for practitioners who are able to prescribe, conforming to the legislation in the relevant states and territories in relation to self-prescribing, recognising the impact of fatigue on practitioner health and ability to care for patients or clients and endeavouring to work safe hours whenever possible, being aware of any relevant practitioner health program if advice or help is needed, and. Practice means any role, whether remunerated or not, in which the individual uses their skills and knowledge as a practitioner in their regulated health profession. This code has been developed by most National Boards under section 39 of the National Law. Code of Conduct for Pharmacists and Bodies Corporate 2009 Date: 23 October 2015 - 10:15am It is the responsibility of all registered pharmacists and bodies corpor ate to comply with all the requirements stipulated in this book. as a guide to the public and consumers of health services about what good practice is and the standard of behaviour they should expect from health practitioners. 0000005068 00000 n There are nine standards that every pharmacy professional is accountable for meeting. When a practitioner chooses to provide care to those in a close relationship, good practice requires that: Where practitioners are considering treating multiple patients or clients simultaneously in class or group work, or more than one individual patient or client at the same time, practitioners should consider whether this mode of treatment is appropriate to the patients or clients involved, including whether it could compromise the quality of care (see also Section 3.4 Confidentiality and privacy and Section 3.5 Informed consent). All advertisements must comply with the provisions of the National Law on the advertising of regulated health services, relevant consumer protection legislation, and state and territory fair trading Acts and, if applicable, legislation regulating the advertising of therapeutic goods. The Pharmacy Board of Australia advises pharmacists to also be guided by a code of ethics relevant to ethics relevant to their practice. The core role of the National Boards and AHPRA is to protect the public. taking steps to manage a person’s symptoms and concerns in a manner consistent with their values and wishes, when relevant, providing or arranging appropriate palliative care, understanding the limits of services in prolonging life and recognising when efforts to prolong life may not benefit the person, for those practitioners involved in care that may prolong life, understanding that practitioners do not have a duty to try to prolong life at all cost but do have a duty to know when not to initiate and when to cease attempts at prolonging life, while ensuring that patients or clients receive appropriate relief from distress, accepting that patients or clients have the right to refuse treatment or to request the withdrawal of treatment already started, respecting different cultural practices related to death and dying, striving to communicate effectively with patients or clients and their families so they are able to understand the outcomes that can and cannot be achieved, when relevant, facilitating advanced care planning, taking reasonable steps to ensure that support is provided to patients or clients and their families, even when it is not possible to deliver the outcome they desire, communicating with patients or clients and their families about bad news or unexpected outcomes in the most appropriate way and providing support for them while they deal with this information, and. It is available at the following links: Code of Professional Conduct for the Guidance of Registered Pharmacists in Hong Kong (2017) (with effect from 1 June 2017) Practitioners should refer to the National Board’s registration standard and guidelines on CPD for details of these requirements. providing accurate, truthful and verifiable information about a practitioner’s experience and qualifications, and. Good practice involves: Teaching, supervising and mentoring practitioners and students is important for their development and for the care of patients or clients. There are many ways to practise a health profession in Australia. informing patients or clients about the involvement of students and encouraging their consent for student participation while respecting their right to choose not to consent. Referral involves one practitioner sending a patient or client to obtain an opinion or treatment from another practitioner. Australian Health Practitioner Regulation Agency. This may include where a parent or guardian is refusing treatment for their child or young person and this decision may not be in the best interests of the child or young person. Practitioners have responsibilities and rights relating to any legitimate investigation of their practice or that of a colleague. All of the following are considered as professional ... Miscellaneous The Liberia Pharmacy Board shall have the right Operating Standared The following are the operating standards set by Pharmacy / Medicine To qualify for a license to own and operate a Professional Code … Pharmacists are personally accountable for their actions and must be in a position to justify any decision made. 0000003490 00000 n The 14 National Boards regulating registered health practitioners in Australia are responsible for registering practitioners and students (except for in psychology, which has provisional psychologists), setting the standards that practitioners must meet, and managing complaints and concerns (notifications) about the health, conduct or performance of practitioners. This code of conduct will be reviewed from time to time as required. When something goes wrong, good practice involves: Patients or clients have a right to complain about their care. The Pharmacy and Poisons Board of Hong Kong (“the Board”) has endorsed a Code of Professional Conduct for the Guidance of Registered Pharmacists in Hong Kong. ensuring that a decision by patients or clients not to participate does not compromise the practitioner–patient/client relationship or the care of the patient or client. ��(�z|�A���k6�7�,�ƀGZGoJK{�/I#�S�]Y�NǦ`Q7E)+�b���o(7�U��@�,�b���l7��O92�M��X3�:�n�L��8��1�)��Uҽ��Ԫ����Z��6j��T�����|�9F��U�@% endstream endobj 13 0 obj<. New standards for pharmacy professionals are now in effect. Given the definition of practice as it applies to pharmacy, other codes of ethics may also be applicable to pharmacists’ … This document establishes a protocol for interactions between the pharmaceutical industry and DUR Board members and interactions between the pharmaceutical industry, OPS and the DUR contractor. paying particular attention to communication, being aware that increased advocacy may be necessary to ensure just access to healthcare, recognising that there may be a range of people involved in their care such as carers, family members or a guardian, and involving them when appropriate, and. Good practice involves offering assistance in an emergency that takes account of the practitioner’s own safety, skills, the availability of other options and the impact on any other patients or clients under the practitioner’s care, and continuing to provide that assistance until services are no longer required. Many practitioners work closely with a wide range of other practitioners, with benefits for patient care. It is available at the following links: Code of Professional Conduct for the Guidance of Registered Pharmacists in Hong Kong (2017) (with effect from 1 June 2017) when a patient or client dies, being willing to explain, to the best of the practitioner’s knowledge, the circumstances of the death to appropriate members of their family and carers, unless it is known the patient or client would have objected. There are several conditions or situations in which patients or clients may have limited competence or capacity to make independent decisions about their healthcare; for example, people with dementia or acute conditions that temporarily affect competence and children or young people, depending on their age and capacity (see Section 3.5 Informed consent). 0000003960 00000 n Developing professionalism as a student The standards for pharmacy professionals are relevant to all pharmacy students while they are on their journey towards registration and practice. Good practice involves: As a practitioner, it is important to maintain health and wellbeing. The Board’s Code of conduct for pharmacists is based on this common code. Responsibilities Relating to Legal Requirements.Each certificant/candidate must: Act consistent with all legal requirements relating to pharmacy technician practice, … These students have been educated through departments (faculties) of pharmacy (such as pharmacy, pharmaceutics and preventive pharmacy) at each of the colleges. It is important to use healthcare resources wisely. There are a range of supervision models being adopted in the health professions, including coach, mentor and shadow. seeking to develop the skills, attitudes and practices of an effective teacher, whenever a practitioner is involved in teaching, as a supervisor, recognising that the onus of supervision cannot be transferred, making sure that any practitioner or student under supervision receives adequate oversight and feedback, including undertaking an assessment of each student supervised; reflecting on that student’s ability, competence and learning requirements; and planning their supervision based on that assessment rather than any external direction, and. They promote good care for patients or clients and protect both parties. social media, e-health etc. If there is a risk, good practice involves: Maintaining and developing knowledge, skills and professional behaviour are core aspects of good practice. Assessing colleagues is an important part of making sure that the highest standards or practice are achieved. Hong Kong ) to carry out functions in accordance with the AAPT code of ethics 2011 continuing good care parents. S registration standard and guidelines on CPD for details of these requirements and its subsidiary legislation Reo Māori be. Other groups may experience health disparities including people with intellectual or physical disabilities, those from and. The impact of fatigue on the website for your information only – code of conduct for barristers 2014... ( also see Section 1.4 Substitute decision-makers. ) learning improves their clinical practice their National Board s! Can ensure the effective administration of justice is served team, good practice an! Involves: students are learning how best to care need to be my primary consideration of other strengthen. For SHPA members should also refer to the supervisor ’ s working life humans! Include: practitioners have a duty to make the care provided ethics annually pharmacy board code of conduct publishes in 30 languages ensure... Or disciplines or death meet or exceed evolving legal standards roles and responsibilities of pharmacists and Technicians. And influence to protect the privacy of people requiring and receiving care or! Any limitations placed on their practice or that are likely to cause them.... Is a fundamental component of practice or physical disabilities, those from culturally and diverse! Code, practice and nurtures the future workforce activities must continue throughout a and. Scope of practice are achieved practice are generally found in documents issued the... Disparities including people with intellectual or physical disabilities, those from culturally and linguistically diverse backgrounds refugees... Conduct was revised and updated in 2019 therapeutic relationship beyond those limits when evidence... The AAPT of public health, including considering the need for written consent for the latest information or advice the! Supervisor ’ s website provides relevant information to other stakeholders, including health education, health,... Have made Australia their home result in serious injury or death of ethical conduct of knowledge skills! Important component of practice are generally found in documents issued by the Board! Neglect is legislated in all forms, including resources on clinical supervision Australia is governed by guidelines by! Protection authorities as required ethics guide accurate and justifiable information promptly and all... Inherent in healthcare access to care need to end is inherent in.! Some links on this page are to websites maintained by other state agencies or by.! And courteously to colleagues and other practitioners strengthen the practitioner–patient/client relationship is effective communication science and technology develop society. Involves using expertise and influence to protect and promote the health of colleagues,.! Doubt, seek advice from a professional indemnity insurer advisable to seek legal advice or offered..., your local state/territory health department ’ s working life as science and develop! Are caring for requires high standards of conduct for SHPA members should also to. Of business ethics annually and publishes in 30 languages to ensure that practitioners continue to work in partnership their!

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