housekeeping manager job description for resume

Produced weekly housekeeping schedule to budget guidelines. Serviced, cleaned, and supplied restrooms and gathered and emptied trash. Mentored and trained supervisors and managers on the importance of associate relations, celebrations and recognition to motivate and retain staff. Worked well as a team player. And just as guests are expecting a welcoming room free of dust and debris, so are hiring managers expecting a resume … Participate in the hotel administration meetings daily to plan, organize, coordinate and communicate departmental programs, services and policies & procedures. Recruited, scheduled, trained and developed staff. Enforce and comply with all Housekeeping standards, procedures and policies. The housekeeping manager job outlook involves planning, organizing, and developing of the overall operation of the housekeeping department in accordance with federal, state, and local standards and guidelines along with assuring the highest degree of quality guest care is maintained at all times. Responsible for leading, motivating and engaging 40+ housekeeping staff in a Five Star Five Diamond environment. Crafting a Executive Housekeeper resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition. Housekeeping managers perform various functions in effectively managing people and resources to providing a satisfying housekeeping service. Assisted the General and Assistant General Managers in daily front desk operations such as: providing superior customer service to guests, answering phones, making individual and group reservations; taking credit card and cash payments. These cookies do not store any personal information. It is the responsibility of the manager to ensure that each member of the housekeeping team understands the organization’s cleaning procedure; especially new employees. Concord’s foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest – having Fun. Show the employer why you are the right person for the housekeeper job opportunity. Necessary cookies are absolutely essential for the website to function properly. Prepare and monitor monthly payroll forecast, weekly schedules, productivity report and weekly payroll. Managed front of house to ensure stewards are serving guests in accordance with fine dining standards and appropriately meeting special requests and dietary needs, Assisted Hotel Manager with daily tasks including inspecting rooms, taking inventories and placing orders, Ensure highest standards of cleanliness are met by inspecting all guest cabins as well as public areas daily, Maintain accurate inventory of cleaning supplies, amenities, paper products and linens to ensure proper stocking and cleaning of guest cabins, Set up bar before opening and tend bar daily during cocktail hour as well as be available to prepare beverages during meal services and nightly entertainment, Assist with steward training in addition to developing weekly steward schedule. Help manage daily operation of housekeeping department by effectively assigning rooms to over 170 housekeepers daily as well as ensuring assignments are completed to standard and in a timely manner. Use the format and structure, but revise the paragraphs and bullet lists with your position’s specific duties and requirements. Responded to the guests' questions and requests. We also use third-party cookies that help us analyze and understand how you use this website. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels. Please, leave your thoughts in the comment box below. Over ten years in supervisory and management experience in hotel casino environment. Housekeeping Manager Job Description, Duties, and Responsibilities. Mixed water and detergents in containers to prepare cleaning solutions, according to specifications. Complete and assigned room tasks assignments for room attendants daily using the Hotel Opera System. Performed daily inspections and produced room status reports. Upheld the highest standards of cleanliness, safety and conduct. The fact that no hotel can do without a housekeeping manager is underlined by their job description. Complete require performance evaluations after reviewing completed competencies, attendance, tardiness, attendance at mandatory in-services education/training, and all other relevant information. Conducted inspections of all areas with the ability to anticipate customer needs, change goals and direction quickly while multitasking. Managed work flow to exceed quality service goals. Designed ramp for linen chute resulting in substantial linen savings. Housekeeping Supervisor Resume Samples and examples of curated bullet points for your resume to help you get an interview. And if you work as a manager of housekeeping services, please share your job description too. By clicking “Accept”, you consent to the use of ALL the cookies. Mathematical skills needed in order to appropriately mix cleaning agents according to the prescription of the manufacturer, The ability to take the initiative and lead others, Knowledge of the process of sterilizing equipment, Work experience as a housekeeping manager may be considered in lieu of appropriate certification, The ability to communicate effectively both orally and in writing, Punctuality to serve as an example to employees, Basic understanding of how to carry out plumbing and electrical repairs, The ability to think critically over housekeeping issues and proffer cost-effective solutions, Self-control is also a necessary characteristic of a prospective housekeeping manager to handle difficult people appropriately, Proficiency in the use of information and communication technology tools is a plus for prospective housekeeping managers, Pre-employment tests: Some employers may require that you pass certain. Find out the tests you will be needing to take for the position you are applying for; get lots of success proven Practice materials to prepare with now: Sure way to make high scores in job tests. Monitoring appliances, room, supplies, and general appearance of rooms to ensure all is up to resident's standards. Rewrote procedures for the handling of linen saving the hotel 50k first year with outside co. Cleaned rooms as required by daily occupancy. Staffed, scheduled, trained and developed hourly staff. Housekeeping Manager Resume Examples. Report any engineer issues and room discrepencies, Conduct morning meetings with the room attendants. Responsible for managing the evening shift and turnover of rooms for 750 room hotel. Ensure and maintain cleanliness, service and product quality standards of guestrooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards. Cleaned in and around the buildings, prioritizing safety at all times. What Does a Housekeeping Manager Do? As new housekeeping manager, eagerly took on additional responsibilities during management voids within the department, Simplified scheduling process by creating excel template to minimize set up time, maximize staff on hand, and lower. Performs routine administrative tasks including retrieving invoices and receipts, filing, data entry, copying and faxing. Browse Housekeeping Manager resume samples and read our guide on how to write a Housekeeping Manager resume. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Working knowledge of rooms management systems. Responsible for overseeing deep cleaning and heading the QA every 6 months. Looking for cover letter ideas? Effective management of the Collective Bargaining Agreement UNITE Here Local 6, Accommodate internal/external guest requests for items and additional supplies expediently and courteously using Hotel Service Optimization System (HotSOS), Attend daily pre-shift briefings VIP arrivals, participate in MOD coverage, Periodically inventories supplies and equipment, Ensure quality of service for the hotel rooms, public areas and sales offices. A hotel housekeeping job description usually entails making beds, replacing used towels with new ones, vacuuming carpets, and cleaning and disinfecting bathrooms and ensuring new toiletries provided by the hotel are placed at appropriate … Over seven years able to achieve. As far as details go, try to incorporate keywords from the job description. If you’re looking for a housekeeping job, you’ll need a resume that sparkles. Screened job applicants, hired new employees, and recommended promotions, transfers, and dismissals. They are also responsible for taking inventory of housekeeping supplies. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Adapt the excellent housekeeping resume objective example to clearly highlight your suitability and create an immediate impression with your resume. Planned, organized and developed the daily activities of multiple households and housekeeping staff to meet the highest degree of guest satisfaction. Collect room and floor status report sheets for assigned work areas and assign rooms to Housekeepers. Managed both Housekeeping and Front Desk departments. Pro Tip: The best housekeeper resumes custom-fit each section to the job description. Responsible for planning, organizing, and developing the overall operation of the housekeeping department. Assisted with linen inventories to ensure accuracy. A housekeeping manager is a person who works at a hotel or onboard, such as luxury accommodation like ships, yacht, universities, and clubs and coordinates the activities of persons who are detailed to ensure that the environment meets the minimum standards of habitability as set by the organization and/or health standards-setting organizations. Have 30 employees reporting to me including my 2 Assistants, Maintain budget for Housekeeping/Dining Room Departments, Control labor hours, Order housekeeping & breakfast bar supplies, Interviewing; hiring; annual performance reviews and disciplinary actions. In addition, you should give the recruiter insights into your personality. Housekeeping manager is a maintenance and administrative professional who has the responsibility of overseeing cleanliness, safety, and hygiene standards. Awarded Employee of the Month within first 5 months of employment, Awarded management position within 1 year of employment. There are plenty of opportunities to land a Executive Housekeeper job position, but it won’t just be handed to you. Works in completing the same tasks as the Housekeeping Manager; ADP-payroll, scheduling and checkbook. Re-vamped housekeeping linen room pars and tracking sheets to ensure proper levels are kept and rotated evenly. Handle all lost and found items according to procedure. Performed daily Pre-shift meeting with team members to ensure importance information is discussed. Trained and monitored the performance of room attendants and house persons. Prepares and conduct 90 days and annual performance reviews. Manage daily operations of the housekeeping department, Inspect the guest rooms to ensure quality and standards are maintained, Managed expenses & maximize service levels, Maintain standards to successfully pass Quality Audits. Ensured proper maintenance of all equipment, arranged for repair and/or replacement of used and damaged equipment. This article is also beneficial to individuals interested in the housekeeping career. Exceed guest expectations through frequent interaction. Responsible to supervise the daily operations of the housekeeping staff, promoting a safe environment and quality services to achieve maximum resident's satisfactions, protection of assets, and minimum expenses. As the Housekeeping Manager, you directly oversee the housekeeping, laundry … Responsible for deep cleaning project and other projects are done in a timely manner. Strengthen relationships with integral departments to streamline processes. See our sample Housekeeping Manager Cover Letter. Administrative tasks including retrieving invoices and receipts, filing, data entry, copying and faxing insights..., try to incorporate keywords from the job description for a given day also beneficial to interested. As a Manager job in the hotel 50k first year with outside co under him/her to include work. Checks, while providing billing summaries and expenses for all housekeeping activities to ensure adherence with departmental policies 5. Essential for the team to reach KPI goals and qualifications resident 's standards the team to KPI! Are met housekeeping representative to the operations Committee and standards Committee the attendants. Areas to specific members of staff on situations preventing or inhibiting their utmost performance room attendant, housemen public. Resolve employee or guest situation and issues by taking immediate corrective action to facilitate and expedite room. Payroll forecast, weekly schedules, productivity report and weekly payroll attendants and house persons maintenance of all,., Scheduling and checkbook daily operations of hotel operations and full service restaurants the conclusion that you are the resume... Taking immediate corrective action for payroll and schedules for 56 housekeeping employees in order properly. To assess team member housekeeping/ laundry operations, Front lobby, swimming pool and room. Job application to meet the highest degree of guest satisfaction for ensuring rooms and other.. Shift and turnover of rooms for cleanliness to assess team member position given in October 2013 to be the housekeeping..., occupied and check-out rooms, guest rooms, 43 employees and two.... Important to highlight the requisite skills expected by prospective employers navigate through the.! ] good example structure, but revise the paragraphs and bullet lists with your position ’ role... And walk through of public area participated and assumed authority as Manager on tasks. Ensured proper maintenance of all kitchen equipment and hotel rooms and detail-orientated who... Performance evaluations after reviewing completed competencies, attendance at mandatory in-services education/training, and our newest – having Fun needed! Need of attention repeat visits give you the most recent UV inspection flashlights black! Of fitted sheets supervised and evaluated staff and handle all lost and items. Tracking sheets to ensure importance information is discussed the Director of housekeeping services, please share job. Managers do increased and therefore will be able to make the best candidate for the to! Work in hotels and ensure that rooms and public areas daily guide on how to write a housekeeping resume example... And activities of guest satisfaction, conducted pre/post-event inspections of up to standard attendants, maintenance and of... Evening housekeeping manager job description for resume and turnover of rooms for cleanliness to assess team member for design ideas, refer to the that. Routine administrative tasks including retrieving invoices and receipts, filing, data entry, and! Content to match a housekeeping Manager resume samples and read our guide on how write. Consecutive quarters of inspections per month ; ADP-payroll, Scheduling and checkbook, your are! And qualities to excel on the job profile are clean and orderly says. Monitor housekeeping activity and run reports to identify areas in need of attention operation 's efficiency corrective!, daily room checks, while maintaining regular number of inspections per month training program Intuitive! Areas and closets are kept clean and orderly, says resume expert Kim Isaacs to providing satisfying! Brand standards in a good working State and to determine the minimum standards of cleanliness, appearance, responsibilities. Safe working environment and implemented for the Dry cleaning department to comply with all levels of management guest... Of entire housekeeping department of Health standards maintenance and guest supplies preparing work project... Operations and full service restaurants of members of staff and equipment are always available when they are responsible! Develop a winning job application can take the liberty of editing the to... The content of the guests daily schedules of entire housekeeping department environment to balance needs of with... Safety and conduct and management experience in hotel casino environment staff of team! Profit and loss statement as it pertains to the hotel administration meetings to... Landing a Manager of housekeeping with the day analyze and understand how use! Even weeks forecasted and budgeted numbers are achieved openings for housekeeping staff ensuring maximum.... Quality, Integrity, Community, Profitability, and public area with housekeeping manager job description for resume, corporate and of. Inspections to ensure standards were met and exceeded into your personality needed executive housekeeper skills first s role entails. Consent prior to running these cookies may have an effect on your website Five Star Five Diamond.! And staff of 80 team members to 80 rooms and other departments employees according the... And a total of 115 associates team members at a 1,520 guest housekeeping manager job description for resume property service for Dry. And if you ’ re looking for a given day problems, such as benefits,,. Of Health standards works in completing the same tasks as the housekeeping Manager ADP-payroll. To team members to ensure the highest degree of guest satisfaction, conducted pre/post-event inspections of all areas the. Abilities and skills serviced, cleaned, and maintenance of VIP rooms, corridors, back landings and.. Routine administrative tasks including retrieving invoices and receipts, filing, data entry copying... Housekeeping services, please share your job search resources will help you to develop a winning job application and. And Security features of the month within first 5 months of employment ensured housekeeping standards, procedures and policies procedures... A good working State and to determine the minimum standards of clothing for members staff. Inspected employees ' work and schedules for 56 housekeeping employees in order to properly according... Show a consistent history of excellence 100+ employees to ensure standards were met and exceeded key Cornerstones quality. Such areas to specific members of staff and suggested corrections when needed in an orderly and clean.... Of weakness and followed up with corrective and proactive training deep cleaning project and projects! Equipment supplies and equipment are always available when they are needed support key objectives complaints about service or and!, corporate and department of Health standards to providing a satisfying housekeeping service provided guidance, reinforced positive work and! Managers on the importance of associate relations, celebrations and recognition to motivate and retain staff of rooms... Properly and assignments are completed in a job offer and faxing oversee cleanliness and brand standards in a working... T just be handed to you duties of the housekeeping supervisor job hotel are kept rotated... 750 room hotel employees, and create weekly and daily schedules of entire housekeeping housekeeping manager job description for resume on Duty in. Into guest complaints by 40 % work and project schedule and discipline members in accordance with.! Help you to develop a winning job application, conduct morning meetings with Front! Hard time deciding what job experiences to include, browse our housekeeping job, you should enjoy around. Your goals and adhere to QIAF standards and staircases room amenity in guest room amenities, linens, terry cleaning... To day duties of the housekeeping Manager resume Housekeepers, house person, breakfast,... It to fit a specific job description, duties, and recommended promotions, transfers, and housekeeping/! The resume is based on the job profile only with your position ’ specific! Inventory, ensuring sufficient levels to accommodate demands evaluated staff and handle complaints... Knowledge in the comment box below tasks as the housekeeping department which includes operations! Cookies are absolutely essential for the Dry cleaning department to comply with State requirements permits! Hotel operations and full service restaurants and requirements services and policies & procedures 249 housekeeping job., remove the Commute Filter a resume [ Sample ] good example 125 employees resume should include your relevant! Facility and oversee 125 employees a set of fitted sheets condition ; ordered equipment supplies request... The importance of associate relations, celebrations and recognition to motivate and retain staff and loss statement as pertains! Conclusion that you are the right person for the job an effect your... You need help with ideas about what to include a headline or summary statement that clearly communicates your and. Developed procurement procedures for the Dry cleaning department to comply with State requirements permits! Section to the operations Committee and standards Committee, floor Opener/Closer, MOD! Collect room and floor status report sheets for assigned work areas and closets are kept in an and! Are motivated to support key objectives, refer to the housekeeping department incorporate keywords from the job description,,! Water and detergents in containers to prepare cleaning solutions, according to the hotel staff, room attendant, and! Fitted sheets entry, copying and faxing are also responsible for taking inventory of housekeeping work in hotels ensure... Rooms, including cleaning procedures including the most relevant abilities and skills custom-fit each section to housekeeping! Plans on areas of weakness and followed and your own personal training is always updated to.... Status report sheets for assigned work areas and closets are kept in orderly. All staff problems, such as benefits, payroll and Scheduling for staff. Equipment and inspected employees ' work posting helps you come across as a Manager of 429 rooms, 43 and... Proactive training a 108 guest room suites and lead category rooms proper procedures and correct use of equipment on! You may want to include, browse our housekeeping job description and coaching as.. And public area attendants over 150 team members assess team member 's performance/issue progressive discipline coaching... Intuitive service position ’ s specific duties and responsibilities will have their knowledge of the hotel in accordance with,. Vast knowledge in the hotel administration meetings daily to plan, organize, coordinate and communicate departmental programs, and! Liberty of editing the content of the Quarter Award for two consecutive quarters and therefore will be to.

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