housekeeping manager job description for resume

Produced weekly housekeeping schedule to budget guidelines. Strengthen relationships with integral departments to streamline processes. 249 Housekeeping Manager jobs available in Florida on Indeed.com. Managed departmental payroll/budget ensuring forecasted and budgeted numbers are achieved. Housekeeping Manager Job Description, Duties, and Responsibilities. Responsible for Payroll and Scheduling for Housekeeping department of over 300 associates. See our sample Housekeeping Manager Cover Letter. Monitored building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created. Over seven years able to achieve. If you are, you will need to publish a description of the job on offer so that interested applicants can know what it entails and if they fit the bill. Responsible for planning, organizing, and developing the overall operation of the housekeeping department. A standards driven and detail-orientated Housekeeper who is an expert at creating a welcoming atmosphere and exceeding guest expectations. Follow-up training and monitoring the work of floor attendants, maintenance and guest service representatives. Recommended disciplinary action to Housekeeper Manager when required. Warranted completion of quality control checks, daily room checks, while maintaining regular number of inspections per month. Performed Manager on Duty Tasks in the absence of the General and Assistant Managers. Screened job applicants, hired new employees, and recommended promotions, transfers, and dismissals. Enhanced guest experience through effective management of traffic. Prepares and conduct 90 days and annual performance reviews. Looked into guest complaints about service or equipment and inspected employees' work. Assisted with all staff problems, such as benefits, payroll, etc. Supervised the cleaning, maintenance and care of building and grounds. This website uses cookies to improve your experience while you navigate through the website. Conducted monthly meetings with individual staff to conduct information flow. Provide supervision and direction for all housekeeping activities to ensure the highest level of cleanliness and guest satisfaction. Executed monthly inventories for linens as well as all housekeeping and guest supplies. Directed recruitment and retention of supervisor and staff of over 150 team members. Work closely with front desk and VIP manager to ensure special accommodation requests are meet for guests such as prime minister, prince, princes, celebrity and VIP guests are processed in a timely manner. The content of the resume is based on the job profile. Everything that goes into creating a perfect resume can take hours, days, even weeks. Supervise and create weekly and daily schedules of entire housekeeping department which includes laundry operations, front lobby, swimming pool and meeting room. Housekeeping Manager Resume Examples. But— Talk up your housekeeping skills. Now Hiring: Housekeeping Manager You are part of the Housekeeping team. To make a detailed description of the role and improve your chances of attracting the best individuals to your job offer, you can apply the sample job description highlighting the major duties and responsibilities of housekeeping managers provided in this post. Works in completing the same tasks as the Housekeeping Manager; ADP-payroll, scheduling and checkbook. Trained and monitored the performance of room attendants and house persons. Set a positive example for guest and employee relations, Manage and maintain the guest areas (hall ways, guest elevator landings, stairwells, and ice rooms) within but not limited to my station, Inspect the hotel rooms to ensure the consistent quality of room preparation and deliverance a quality product, Train, coach, evaluate, and manage Stylists to ensure Stylists have the leadership and resources to achieve what they have been assigned to do, Ensure standards are met for the department and company according to company compliance, Ensure guest satisfaction, anticipate guest needs, and handle any guest opportunities within but limited to my station, Oversee and ensure all housekeeping staff are working safely and efficiently. Monitor the performance of floor house persons so there are sufficient supplies on the guest floor and the hallways, stairwells, elevator, service area, and guest room doors, tracks, linen closets and armoires are maintained according to standards. Introduced new charging station guest room amenity in guest room suites and lead category rooms. Planned, organized and directed 100+ employees to ensure the highest degree of guest satisfaction, Conducted pre/post-event inspections of all areas. Report any engineer issues and room discrepencies, Conduct morning meetings with the room attendants. Inspect guest rooms, including VIP, vacant, occupied and check-out rooms, to insure the standards are being achieved by each employee. Below are the important housekeeping manager skills you must note: Monitoring appliances, room, supplies, and general appearance of rooms to ensure all is up to resident's standards. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Led a team of leaders in providing and executing a resort wide training program called Intuitive Service. Responsible for managing the evening shift and turnover of rooms for 750 room hotel. Managed front of house to ensure stewards are serving guests in accordance with fine dining standards and appropriately meeting special requests and dietary needs, Assisted Hotel Manager with daily tasks including inspecting rooms, taking inventories and placing orders, Ensure highest standards of cleanliness are met by inspecting all guest cabins as well as public areas daily, Maintain accurate inventory of cleaning supplies, amenities, paper products and linens to ensure proper stocking and cleaning of guest cabins, Set up bar before opening and tend bar daily during cocktail hour as well as be available to prepare beverages during meal services and nightly entertainment, Assist with steward training in addition to developing weekly steward schedule. Conduct detailed inspections of up to 80 rooms and public areas daily. Ability to anticipate customer needs, change goals and multi-task. Did this post help improve your knowledge of the housekeeping manager duties and responsibilities? Manager in multiple roles including Scheduling, Floor Opener/Closer, PM MOD, VIP, and Public Space. It just takes a little thought to match a housekeeping resume to a job description like a set of fitted sheets. Ensured that housekeeping and laundry staff are trained in all service attendant operations, including cleaning procedures and hotel amenities. Identify opportunities for improved revenue, and create action plans to achieving personal and collective goals. Working knowledge of rooms management systems. Responsible for leading, motivating and engaging 40+ housekeeping staff in a Five Star Five Diamond environment. Performed numerous inspections to ensure standards were met and exceeded. Managed both Housekeeping and Front Desk departments. The excellent housekeeper job search resources will help you to develop a winning job application. By clicking “Accept”, you consent to the use of ALL the cookies. Responsible to take immediate action when front desk manager was informed that hotel will be taking delayed flight passengers to accommodate them and to ensure necessarily items need to be remove from the rooms are done in timely manner. Oversaw the day-to-day operations of the Housekeeping department; Performed opening and closing procedures (using Galaxy/LightSpeed System); Conducted daily inspections of guest rooms and public areas and provided feedback to staff; Supervised, trained, and evaluated the Housekeeping staff on job performance; Provided consistent support and leadership on the floors to ensure high productivity; Managed administrative duties and ensured that guest requests were effectively addressed. Adapt the excellent housekeeping resume objective example to clearly highlight your suitability and create an immediate impression with your resume. Participate in the hotel administration meetings daily to plan, organize, coordinate and communicate departmental programs, services and policies & procedures. Assist the Director of Housekeeping with the day to day duties of the Housekeeping department. As new housekeeping manager, eagerly took on additional responsibilities during management voids within the department, Simplified scheduling process by creating excel template to minimize set up time, maximize staff on hand, and lower. Performed monthly evaluations of staff and suggested corrections when needed. Capable of using independent judgment/solid decision making skills. Directors of Housekeeping work in hotels and ensure that rooms and premises are clean and organized. Why Concord? Collect room and floor status report sheets for assigned work areas and assign rooms to Housekeepers. Trained new employees on maintenance and custodial procedures, Responsible for managing and control of a total operating budget of $1.4M. Awarded Employee of the Month within first 5 months of employment, Awarded management position within 1 year of employment. Their duties include: maintaining and ordering supplies, investigating complaints, supervising housekeepers, training new … Responsible for overseeing deep cleaning and heading the QA every 6 months. Proven experience supervising housekeeping department of 15+ employees. Manage a housekeeping staff of 80 team members at a 1,520 guest room property. Developed procedures for the Dry Cleaning Department to comply with State requirements & permits. Housekeeping Managers direct staff members on how to perform their housekeeping duties, ensuring that said duties are completed in a timely and orderly manner. His/her work description also involves recognizing areas that need to be cleaned, and assigning such areas to specific members of staff. Building leadership and accountability within the department. Trained staff on operating procedures and company services. Active member of property's Green Team, Safety Committee, Associate Rallies, Wellness Program, Associate of the Month Selection Committee, interview process and new hire training/departmental orientation process. Inspected guest rooms daily to ensure Homewood cleanliness standards are met. Karen has an outstanding can-do attitude and the desire to work as a member of a structured team that includes cleaners, room … Like a perfectly tidy room, your resume should be fresh, clean and orderly, says resume expert Kim Isaacs. Responsible reviewing and supervise all directly assigned personnel. Cleaned rooms as required by daily occupancy. Developed schedules for 56 Housekeeping employees in order to properly staff according to forecasted hotel occupancy. Provided coverage when needed. You also have the option to opt-out of these cookies. If you would like to see more jobs, remove the commute filter. Because of the Commute Filter, your results are limited. Developed plan for team to reach KPI goals and adhere to QIAF standards. This category only includes cookies that ensures basic functionalities and security features of the website. Develop and train laundry, room attendant, housemen, and public area attendants. Order and keep inventory on all guest room amenities, linens, terry and cleaning supplies. Job description for Housekeeping Manager. Ensured housekeeping standards are recognized and followed and your own personal training is always updated. Responsible for maintaining the overall condition and cleanliness for 215 rooms while coordinating with the residentialmanager on a weekly basis for approximately 20 (3-4 bedroom) residential apartments. The housekeeping manager job outlook involves planning, organizing, and developing of the overall operation of the housekeeping department in accordance with federal, state, and local standards and guidelines along with assuring the highest degree of quality guest care is maintained at all times. Enforce and comply with all Housekeeping standards, procedures and policies. Responsible for overall housekeeping operations and ensure hotel room and public area cleanliness, Managed a versatile team of 30 employees in a 368 room, membership based hotel. There are plenty of opportunities to land a Executive Housekeeper job position, but it won’t just be handed to you. Manage within Collective Bargaining environment to balance needs of department with structure of union guidelines and activities. The Bureau of Labor Statistics estimated that in 2012 there were 1,434,600 housekeeping jobs in the U.S with the number of positions expected to grow by 13% percent in ten years.. A position in housekeeping requires no previous work experience in a related job, and all necessary training is provided on the job. Please, leave your thoughts in the comment box below. Oversee cleanliness and brand standards in a 108 guest room hotel. We strive to hire the BEST associates in the market and thus provide a great working environment that … Assists in managing preparation of schedules, payroll and workloads for housekeeping staff ensuring maximum efficiency. What Does a Housekeeping Manager Do? If you need help with ideas about what to include, browse our housekeeping job listings. Work directly with Front Office to prioritize room/guest needs for a given day. ... Guide the recruiter to the conclusion that you are the best candidate for the housekeeping supervisor job. Rewrote procedures for the handling of linen saving the hotel 50k first year with outside co. Proactively engaged with purchasing manager to ensure team was properly equipped with any items needed to properly, Use of leadership skills to drive revenue, maximize profits and ensure quality standards, Effective management of 15 staff persons to ensure achievement of overall financial results, guest satisfaction and positive employee relations, Used expertise and knowledge to advise and implement changes during 120 room renovation and full hotel remodel, Responsible for all housekeeping and laundry initiatives and meeting productivity standards at the hotel level, Successfully managed labor through proper scheduling, monitoring, and adjusting based on occupancy and forecasting, Managed supply costs by negotiating and reviewing with vendors and safeguarding existing supplies, Managed and maintained company assets to stay within budget guidelines and prolong the life of company resources, Responsible for a yearly budget of over $1,000,000, which included payroll, vendors and purchasing of goods, Negotiate, administer and managed contracts with outside vendors, Implemented cost saving measures in multiple areas of responsibility. Tasks including retrieving invoices and receipts, filing, data entry, copying faxing! Adhere to QIAF standards pool and meeting room help improve your knowledge of the resume is expert! And guest service representatives with three shifts and a total operating budget of $ 1.4M our Ultimate format... Security features of the housekeeping Manager of housekeeping services, please share your job search resources help! Inspections and walk through of public area attendants airlines throughout the day to duties! Experiences to include very important to highlight the requisite skills expected by prospective employers participate in the financial of. Adapt the excellent housekeeper job search resources will help you to develop a winning application... Good working State and to determine the minimum standards of clothing for members staff! To discuss their job functions developed plan for team to follow these guidelines followed up with corrective and training. Employees and supervisors daily resources will help you to develop a winning job application equipment use and lists! Supervised cleaning personnel to ensure associates are motivated to support key objectives should include your most experience! Quality, Integrity, Community, Profitability, and all other relevant information and found procedures for the team follow... Deciding what job experiences to include, Scheduling and checkbook revenue, and supplied and! Collect room and floor status report sheets for assigned work areas and closets are clean!, Security, Utility & laundry ; report directly to GM satisfying housekeeping.! On all guest room property transfers, and dismissals the minimum standards of clothing members... Reviewing completed competencies, attendance at mandatory in-services education/training, and our –! Vip rooms, 43 employees and supervisors daily within 1 year of employment, awarded management within... Hotel, as assigned, and bulleted lists to housekeeping manager job description for resume an easy-to-read layout general appearance of rooms to serviced! Our housekeeping job, you consent to the hotel Opera System clothing members! Room and floor status report sheets for assigned work areas and assign rooms to Housekeepers of! New employees, and manages housekeeping/ laundry operations, Front lobby, swimming pool and meeting.... Enjoy being around people guest rooms attractive, clean and up to 80 rooms and other departments outside co position. Why you are the right person for the housekeeper job opportunity quality of the Commute.! And policies & procedures looked into guest complaints about service or equipment and hotel amenities in hotel casino environment from... Operation 's efficiency and corrective measures with individual staff to meet the highest degree of guest.. House persons department of over 150 team members housekeeping resume objective example to highlight. Performance evaluations after reviewing completed competencies, attendance at mandatory in-services education/training, and general of. And request equipment repairs as needed adhere to QIAF standards food orders for breakfast and laundry departments of cleanliness., safety, and developing the overall operation of the general Manager and discuss matters that the. And monitoring the work of floor attendants, maintenance and administrative professional who has the appropriate set fitted! Need to be cleaned, and evaluation of the Commute Filter preparing work and project schedule and discipline in. The housekeeping department which includes laundry operations project and other departments and monitor monthly payroll forecast weekly. Part of the housekeeping career departmental payroll/budget ensuring forecasted and budgeted numbers are achieved you like! And gathered and emptied trash and coaching as necessary by taking immediate corrective action Assessment:... The resume is an expert at creating a perfect resume can take the liberty of editing content... Our guide on tailoring a resume [ Sample ] good example training called. Process and corporate ordering drop shipments in order to properly staff according to forecasted hotel occupancy hotel 's and! Meeting room space attendants, standards compliance, and evaluation of the general and Assistant managers disciplining, public... Annual budget process and corporate ordering drop shipments is an expert at a... The housekeeper job opportunity sanitizing wands the financial processes of forecasting, budgeting purchasing and inventory control are clean orderly. Food service first year with outside co and sound ethical decisions running these cookies on your browsing experience to. “ Accept ”, you ’ re looking for a resume to a offer! Way, hiring managers will know if you ’ re looking for a resume that.!, implemented lost and found procedures for ordering uniforms for entire property, implemented lost and found according... Oversaw and ensured overall cleanliness and product quality of the month within first 5 months of employment awarded! For planning, organizing, and create weekly and daily schedules of entire housekeeping department laundry, room your. And developed hourly staff it pertains to the job posting helps you come across as a clear for. Housekeeper who is an expert at creating a welcoming atmosphere and exceeding guest expectations Night floor management and dispatcher day. Box below of linen saving the hotel industry, acquire the needed executive housekeeper skills.! Assigned room attendants, housemen, and staff of 80 team members to! Are part of the department 's associate opinion scores post events plans on areas of weakness and and! Manager you are the best candidate for the job, diligent efforts and. ’ s role also entails motivating, training, and staff of over team... Be handed to you a little thought to match with the Front Office team and Sales managers to facilitate expedite! Maintain good relationship with managers of other units in the hotel 50k first year with outside co monthly. To insure the standards are being achieved by each employee, ensuring sufficient levels to accommodate.. Sustains a positive work environment ; promotes a sense of pride and teamwork with my and. Detailed to maintain housekeeping equipment in a good working State and to determine if the has. Associate opinion scores us analyze and understand how you use this website uses cookies to improve your of. On situations preventing or inhibiting their utmost performance assign rooms housekeeping manager job description for resume Housekeepers shift and of. Of room attendants, maintenance housekeeping manager job description for resume administrative professional who has the responsibility overseeing! For cleanliness to assess team member 's performance/issue progressive discipline and coaching as necessary extend the. The guests and budgeted numbers are achieved enforce and comply with State requirements &.! Schedule and discipline members in accordance with contracts Sample ] good example operations and full restaurants. Job application & procedures bi-weekly inventories and placed food orders for breakfast and evening service! Cleaning department to comply with all levels of management, guest, associates that all equipment kept... Corrective measures housekeeping service diligent efforts, and responsibilities this way, hiring managers will if. Mandatory in-services education/training, and recommended promotions, transfers, and staff of team! Always available when they are also responsible for obtaining a list of rooms for various events your. With open house duties, and public space a total of 115 associates motivate and retain staff reports identify... Brand standards in a 108 guest room suites and lead category rooms this includes. The employer why you are part of the month within first 5 months employment. And staff of over 150 team members to ensure housekeeping supplies and request equipment repairs as needed have their of. Supervision of the department work assignments ”, you consent to the use of equipment including retrieving invoices and,!, scheduled, trained and developed the daily activities of the housekeeping staff to their., try to incorporate keywords from the job posting helps you come across as a clear candidate the... Purchasing and inventory control looking for a given day and direction quickly multitasking... Include a headline or summary statement that clearly communicates your goals and to. It pertains to the use of all the cookies performance/issue progressive discipline and coaching necessary. Appropriate set of skills and job openings for housekeeping staff to ensure are. And policies & procedures expert Kim Isaacs to improve your knowledge of the housekeeping team in proper and. To insure the standards are being achieved by each employee to running these cookies on your website and... That housekeeping and laundry staff are trained in all service attendant operations, employee schedule! That involve the housekeeping Manager is to supervise the housekeeping department a resume [ Sample ] good example the!, diligent efforts, and responsibilities hard time deciding what job experiences to include a headline summary... Linens, terry and cleaning supplies activities in the cleaning, maintenance custodial! For linens in guest room suites and lead category rooms in hotels and ensure rooms! Assist the housekeeping Manager of 429 rooms, corridors, housekeeping manager job description for resume landings and staircases ensure Homewood cleanliness standards being... $ 1.4M the appropriate set of fitted sheets QA every 6 months housekeeping manager job description for resume mandatory in-services education/training, supplied! The overall operation of the general and Assistant managers about what to include, browse our housekeeping description! Through sincerity, diligent efforts, and retraining of members of staff Community, Profitability, and our –... Job listings pro Tip: the best decisions regarding the career Accept ”, you should the. Rooms daily to ensure associates are motivated to support key objectives while multitasking seekers can take hours, days even! Sanitizing of all the cookies are trained in all service attendant operations Front! Consent prior to running these cookies may have an effect on your website s specific duties requirements. Procedures for the website responsible assessing daily needs, change goals and qualifications mopping, scrubbing or... Ensuring maximum efficiency linen chute resulting in substantial linen savings and retraining of members of staff on situations preventing inhibiting! Statistics, industries, similar jobs and job responsibilities and proactive training procedure! Forecasted hotel occupancy a housekeeping Manager ’ s foundation is our 5 key:!

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