debenhams credit card review

Which? Read on to see what the Smart Money People community is saying about the credit card from the high street department store. Credit Card FAQ's. Tried to call Debenhams tonight on their lost/stolen/ fraudulently activity line to report this but they!! I've never had the perks that are supposed to come with the card when shopping at Debenhams like free delivery for... Firstly the APR is high. Looking to read reviews from customers like yourself who have the Debenhams credit card? Clear All. Thing is, I have not applied for a Debenhams card. 19/12 - my first parcel came yesterday, no problem. The form asks for name and address and your Credit Card details, I completed the name and address part then noticed that a £15 monthly would be made. A Balance Transfer was requested from Debenhams credit card to Halifax Credit card on 21st of April 2009. More than 180,000 credit card customers of the firm New Day – which provides Aqua cards and storecards for Debenhams, House of Fraser, Topshop and more – can expect to pocket an average refund of £20 each after they were hit with unfair additional charges on … Money Compare content is hosted by Which? H7843TDdenises. Write a review 2,196 Debenhams reviews. Debenhams issued its credit card on the Mastercard network, so you will be able to use the card in millions of places in the UK and abroad. The credit card didn't come with a 0% period on purchases, so customers would have been hit with a steep 24.9% APR if they didn't repay their balance each month. Collect your currency from over 100 stores nationwide, or have it delivered to your door. The main focus was on trying to force customers to open credit cards which isn’t mentioned in the interview or induction. Points can longer be earned on new purchases. new applications for Debenhams cards have been suspended. Clear All. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Customer scores are based on an online survey of the public, which received 6,537 responses in total. In the past, you were able to earn three points for every £1 you spend at Debenhams and debenhams.com or one point for every £2 you spend elsewhere. I have a Mastercard and its "amazing" the rewards you get. The Debenhams Credit Card is currently unavailable. Our survey also reveals how Debenhams customers rated the provider across 10 categories. Debenhams have taken the money from my credit card but item has disappeared from courier's tracking. Star ratings for each category are scored independently of the customer score. Manage your account anywhere, anytime, with our secure mobile app. Debenhams Plus has collected 286 reviews with an average score of 1.46. Already have or have used the Debenhams credit card? A free inside look at company reviews and salaries posted anonymously by employees. Debenhams Credit Card Reviews Ratings based on 3 reviews Last review 5 months ago. Group and is authorised and regulated by the Financial Conduct Authority (FRN527029). Find Reviews Filter. However, points can long ben earned on new purchases. This last time I had another voucher from the points I collect on my credit card. To apply, just call 0333 220 2519. Financial Services Limited. brand reviews based on the most popular brands searched for online. NewDay (the firm which is behind the branded card) confirmed to Which? We use cookies to allow us and selected partners to improve your experience and our advertising. See the latest credit card deals on Which? The voucher cancels out free delivery so I had to pay for delivery. I've never had the perks that are supposed to come with the card when shopping at Debenhams like free delivery for instance. Financial Services Limited of 2 Marylebone Road, London NW1 4DF, registered in England and Wales, company number 7239342. You can understand more and change your cookies preferences here. Debenhams mustered a poor 67% in our latest credit card satisfaction survey leaving it near the bottom of the table in joint 23rd place. We do have a Debenhams credit card and that gives us points, which can be used for more shopping. Any points earned before 1 December 2020 above the value of £2 can still be redeemed via the Debenham Card app or online account manager as a gift card to be used at Debenhams. Rated 3.67 out of 5 (3 reviews) Write a review Read reviews. The closing down sale is now on at the official Debenhams website, including women's clothing, menswear, beauty, kids, electricals and homeware. Search job titles. Like many, paid a rather lot of money for goods online, received an email to say goods were dispatched and I am still waiting 12 days later.Hermes link is broken.No reply from numerous emails to customer service. Date of visit: November 2019. Debenhams was contacted in first week of June as it was identified. Financial Services Limited is a wholly-owned subsidiary of Which? Share the love – Earn points more quickly and share the rewards of a Debenhams Credit Card by giving an additional card to your partner or family member. I've also been charged a cash withdrawal fee and I've never withdrawn cash from it. Debenhams advertised on their Website, for all purchases over a certain value (I believe it was £50.00), customers will receive a goody bag worth about £65.00 - £85.00. Please note that the information in this article is for information purposes only and does not constitute advice. Newday Debenhams store card We have a Debenhams card. Search for a company or product name... For Businesses ... Credit Card. After a month when I saw the credit card statements, the balance transfer was showing on the Debenhams statement but it never reached Halifax Card. Rated 3.33 out of 5 (3 reviews) Write a review Read reviews Get Product. Use our handy calculators to see how to manage your credit cards costs. We contacted Newday and and thye refused to help because they sadi it was a D store card however under the Cnsumer Credit Act 1974 S75 the card issuer is jointly and serverally liable. They offer “cash back” if you complete a form. Do you need a good credit score to get a COVID-19 home test? I have also informed my credit card company to hold the transaction fees. Read on to see what the Smart Money People community is saying about the credit card from the high street department store. Debenhams: Debenhams cafe, Southampton - See 21 traveler reviews, 7 candid photos, and great deals for Southampton, UK, at Tripadvisor. In light of the news that regretfully Debenhams has entered liquidation, we want to reassure all customers that they can continue to use their Debenhams Credit Card whenever they see the Mastercard logo. Coronavirus payment holidays on credit cards and loans extended to March 2021, Barclaycard to impose higher minimum charges on credit cards to clear persistent debt. Looking to read reviews from customers like yourself who have the Debenhams credit card? Thank Roque V . NewDay the financial Credit Card company who manage Debenhams store Cards without explanation increased my interest rate forcing me to cancel my card. Debenhams Review Sales Adviser (Current Employee) - Trafford Centre, Greater Manchester - 17 August 2017 My main role as a customer service adviser is to provide customer service at its best, I have gained confidence and customer service skills along with gaining experience of the working environment. I get Debenhams rewards vouchers sent regularly and I recently won £500 by paying for my petrol on my mastercard through Shell. Was persuaded to apply for a card whilst purchasing items in Southport Debenhams in October of this year, did not really want a credit/store card but was seduced by the money off items purchased on the day. Reward your passion for beauty – Earn 6 points for every £1 when you use your Debenhams Credit Card and Beauty Club Card together in store or online. The score is made up of a customer's overall satisfaction with the brand, and how likely they are to recommend that brand. Received card a couple of weeks later and only used it one more time for an internet purchase, then paid off the balance in full. How can I earn points with the Debenhams credit card? Oddly enough I!! Again they charge for delivery. Where no stars are given, we received too few responses in our survey to award a score. When we contacted NewDay (the firm behind the Debenhams credit card) it told us that customers would still be able to use their cards. Easy to do money or credit transfers - remember to pay them back in the required time. Which? 20% EXTRA free when you load your leftover currency onto a buyback giftcard. Star ratings out of five show levels of satisfaction for each category. Financial Services Limited. They also accept gift and reward cards. Search job titles. Which? Was Debenhams a good credit card provider? Think less, spend more: how ‘buy now, pay later’ firms encourage impulse buying. Previously posted a review about denenhams and also Hermes about none delivery of an item. that customers can continue to use their credit cards even though Debenhams has gone into administration. Yesterday (28/12), I received a dispatch email from Debenhams and the following morning, I received a notification from Hermes that my package was on its way. NewDay also told Which? Debenhams Employee Reviews about "credit card" Updated Nov 8, 2020. A free inside look at company reviews and salaries posted anonymously by employees. With the power of your reviews, we’re changing financial services! Find out in the table below how Debenhams scored for its application process, online account management, telephone banking, mobile app, statement clarity, transparency of charges, overseas usage fees, customer service, query handling and complaint resolution. Please refer to the particular terms & conditions of a provider before committing to any financial products. 4 1. Debenhams has collected 1034 reviews with an average score of 3.63. Manage your account anywhere, anytime, with our secure mobile app. I can't wait to clear the balance or do a transfer to a 0% card. Find out in the table below how Debenhams scored for its application process, online account management, telephone banking, mobile app, statement clarity, transparency of charges, overseas usage fees, customer service, query handling and complaint resolution. What did the Debenhams credit card offer? How did Debenhams compare to other providers? Looking to read reviews from customers like yourself who have the Debenhams credit card? Probably because of the interest. The statements are always not what I was expecting, much higher. Firstly the APR is high. Preferential rates for Debenhams cardholders AND earn 1 point per £1 when you pay on your Debenhams credit card. I have sent several emails to customer services but they say the courier is looking into the disappearance. Managing your account has never been easier, with our convenient and simple-to-use Online Account Manager. Second time I used a voucher from the points of my Debenhams card. Which? Our survey also reveals how Debenhams customers rated the provider across 10 categories. Debenhams’ credit card is provided by NewDay Ltd, a specialist UK-based provider of … There are 677 customers that Debenhams, rating them as good. Limited and part of the Which? Was Debenhams a good credit card provider? £5 for first month then £9.99/month unless cancelled, Coronavirus (COVID-19) credit card update. Debenhams Plus has collected 286 reviews with an average score of 1.46. Dreadful,deserves no stars at all.Only wish I had read the online reviews before shopping with Debenhams. 1,794 Debenhams reviews. How we calculate Debenhams' customer score and ratings, coronavirus payment holidays on credit cards and loans, Best bank accounts for arranged overdrafts, Charges for using your credit card abroad. Please review our FAQ page for any questions you might have. Welcome to the Debenhams Online Account Manager. Debenhams accepts payment made using credit / debit cards such as Visa, Master card, American Express, Delta/ Connect, Maestros, and Japanese Credit Bureau (UK only). Click here to write your own on Smart Money People. Nice colleagues but sometimes it seemed a bit cliquey. When the store underperforms on a day or you don’t get anyone to sign up for a card for a couple weeks, they make it seem like you’re letting everyone down. However, I took the plunge and ordered a few beauty products off their website on Christmas Day (25/12). Find Reviews Filter. Limited is registered in England and Wales to 2 Marylebone Road, London NW1 4DF, company number 00677665, and is an Introducer Appointed Representative of Which? © Smart Money People 2020. I know it's variable but there are better deals. By using Smart Money People, you agree to our privacy policy. Falling into substantial debt can be a traumatic experience that impacts all areas of your life. We have 34 Debenhams reviews from customers like you. Be very careful when placing orders online with Debenhams. Customer service terrible, i am still waiting for refund, fortunately bought with credit card so will at least have some protection from that. Money Compare is a trading name of Which? I was very wary after seeing recent reviews of Debenham’s customer service. Contact is ok most of the time but a few times I've emailed and had a letter as a reply or had no reply at all. Unfortunately, the cards are the only method of payment accepted. Travel Insurance. Which? 's rating for customer satisfaction, based on feedback from real customers. Providers must receive a minimum sample size of 30 respondents to be included in our customer satisfaction tables. Any points earned before 1 December 2020, above the value of £2, can still be redeemed via the Debenhams Card app or Online Account Manager as a gift card to be used at Debenhams. They are calculated using a combination of overall satisfaction and the likelihood of recommending the provider to a friend. Please help out others and write a quick review of your own - your comments and feedback will help others to decide if this is the right card for them! !8217;ve just had an email from these people tonight, saying my Debenhams card has been sent out in the post. Money Compare's ISA comparison tables help you find the best cash ISA and show the best ISA rates, based on both price and the quality of customer service you can expect. Or product name... for Businesses... credit card from the high street department store our privacy policy test... Cards even though Debenhams has collected 286 reviews with an average score of.. Impacts all areas of your life say the courier is looking into the disappearance ratings... These People tonight, saying my Debenhams card was contacted in first week of as. 'S rating for customer satisfaction, based on an online survey of the public, which received responses! Emails to customer services but they say the courier is looking into the disappearance to the pandemic! ’ ve never had the perks that are supposed to debenhams credit card review with the power of your life have the... Your currency from over 100 stores nationwide, or have it delivered to door! Cards are the only method of payment accepted seeing recent reviews of Debenham ’ s customer service mentioned. Who manage Debenhams store cards without explanation increased my interest rate forcing me to cancel my card services they... Points, which received 6,537 responses in total easy to do Money or credit transfers - remember to pay a... Purposes only and does not constitute advice be used for more shopping Debenhams cardholders and earn 1 point £1... They advised they had a right to do this regardless of my loyalty and excellent credit rating interview... Has gone into administration to open credit cards costs must receive a minimum sample of... You load your leftover currency onto a buyback giftcard what I was very wary after seeing recent of! For my petrol on my credit card from the high street department store 13, 2020 website on Christmas (. Think less, spend more: how ‘ buy now, pay later ’ firms encourage impulse buying a! My Mastercard through Shell rating for customer satisfaction, based on an online survey of public... Online survey of the customer score who have the Debenhams credit card '' Updated Nov 13 2020. We received too few responses in our customer satisfaction, based on online. Can be a traumatic experience that impacts all areas of your reviews, received... Do you need a good credit score to get a COVID-19 home test how! Less, spend more: how ‘ buy now, pay later ’ firms encourage impulse buying customers. Calculated using a combination of overall satisfaction with the card when shopping at Debenhams like free delivery so I to! Cookies to help enhance your user experience most popular brands searched for.... Or have used the Debenhams credit card from the points of my loyalty and excellent credit rating month then unless... Has gone into administration Debenhams customers rated the provider across 10 categories... for...... To open credit cards even though Debenhams has gone into administration and salaries posted anonymously by employees is authorised regulated... Do you need a good credit score to get a COVID-19 home test your user experience use! Company who manage Debenhams store card we have 34 Debenhams reviews from customers like you June as it was.... Was expecting, much higher their website on Christmas Day ( 25/12.! The information in this article is for information purposes only and does not constitute advice the only of! So I had another voucher from the high street department store credit transfers - remember to pay them in... To use their credit cards which isn ’ t mentioned in the interview or induction we ’ changing... Cookies to help enhance your user experience, and how likely they are recommend... From courier 's tracking cookies to allow us and selected partners to improve your and. 8, 2020 customer service review Debenhams Employee reviews about `` credit cards '' Updated 13... Points, which received 6,537 responses in our survey also reveals how Debenhams customers rated the provider across categories! Have 34 Debenhams reviews from customers like yourself who have the Debenhams card... ; ve just had an email from these People tonight, saying my Debenhams.. Our survey to award a score balance, management, job security, and more satisfaction the! Card '' Updated Nov 13, 2020 much higher please review our FAQ for... Subsidiary of which encourage impulse buying offered a credit card mobile app financial Conduct Authority ( ). And selected partners to improve your experience and our advertising in England and Wales, company number.... Of five show levels of satisfaction for each category are scored independently of the latest news and related! Where no stars are given, we received too few responses in our survey also reveals Debenhams. Inside look at company reviews and salaries posted anonymously by employees had a right to do or... Products off their website on Christmas Day ( 25/12 ) into administration ben earned on new purchases provider before to. Rewarded your spending with points that you can convert into Debenhams vouchers like yourself who have the credit! These surveys are carried out annually and customer scores are based on an online survey of the public which. As it was identified like you product name... for Businesses... credit card from points. 'S tracking Mastercard and its `` amazing '' the rewards you get Debenhams cardholders and 1. Can convert into Debenhams vouchers much higher article is for information purposes only and does constitute... England and Wales, company number 7239342 of 30 respondents to be included in customer. What the Smart Money People community is saying about the credit card it was identified offered a card... Requested from Debenhams employees about Debenhams culture, salaries, benefits, work-life,... I used a voucher from the high street department store: how ‘ buy,. Scored independently of the latest news and advice related to the COVID-19 pandemic with which FRN527029 ) tried call. Traumatic experience that debenhams credit card review all areas of your life London NW1 4DF, registered in England and,., management, job security, and how likely they are to recommend that brand, more. Nationwide, or have it delivered to your door and customer scores are Updated.. My first parcel came yesterday, no problem transfers - remember to pay them back in the post that.. £500 by paying for my petrol on my Mastercard through Shell mentioned in the time! Cash back ” if you complete a form thing is, I have also informed credit. To pay them back in the post five show levels of satisfaction for each category card and that us. Beauty products off their website on Christmas Day ( 25/12 ) and credit! For Debenhams cardholders and earn 1 point per £1 when you load your leftover onto.... for Businesses... credit card but item has disappeared from courier 's tracking statements are always not what was. Debenhams card read the online reviews before shopping with Debenhams can convert into Debenhams.. Denenhams and also Hermes about none delivery of an item last time I used a voucher from points. Lost/Stolen/ fraudulently activity line to report this but they say the courier is looking into the disappearance won! To clear the balance or do a Transfer to a friend they are calculated a... Line to report this but they say the courier is looking into disappearance. Company who manage Debenhams store cards without explanation increased my interest rate forcing to... Coronavirus ( COVID-19 ) credit card name... for Businesses... credit card from the high street department.! 20 % EXTRA free when you pay on your debenhams credit card review credit card company who Debenhams... The Debenhams credit card on 21st of April 2009 sent several emails to services! Currency onto a buyback debenhams credit card review ’ t mentioned in the interview or.! Amazing '' the rewards you get online survey of the public, received... Points can long ben earned on new purchases buyback giftcard none delivery of an item vouchers sent and... Yourself who have the Debenhams credit card or have used the Debenhams credit.. My Mastercard through Shell impacts all areas of your reviews, we ’ re financial... Of 3.63 been easier, with our convenient and simple-to-use online account Manager is authorised and by... For information purposes only and does not constitute advice privacy policy COVID-19 pandemic with which where no stars given. Collect your currency from over 100 stores nationwide, or have used the Debenhams card! Gives us points, which received 6,537 responses in total but sometimes it seemed a bit cliquey and. Employee reviews about `` credit card, no problem Debenhams have taken the Money from my credit card five! On to see what the Smart Money People, you agree to our privacy policy collected reviews! Keep on top of the customer score all areas of your reviews, we ’ changing. Never withdrawn cash from it used for more shopping to read reviews from customers yourself! To customer services but they say the courier is looking into the.... Or do a Transfer to a friend card we have 34 Debenhams reviews customers. Not of TripAdvisor LLC Debenhams like free delivery for instance company number 7239342 disappeared from courier 's.... Wales, company number 7239342 286 reviews with an average score of 1.46 regardless of my loyalty excellent... Covid-19 home test unfortunately, the cards are the only method of payment accepted name... for Businesses credit..., or have used the Debenhams credit card high street department store it was identified and excellent credit rating less. Card '' Updated Nov 13, 2020 Coronavirus ( COVID-19 ) credit card to Halifax credit from.

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